The FCA requires that certain information be provided to the client prior to business being transacted so that the relationship between the client and the firm is clearly stated and understood.
Free and impartial money advice from The Money Advice Service, set up by government, is available here.
Please download and read our current Services and Costs Agreement which describes the levels of service we offer, how we are remunerated and how our remuneration is calculated. It also contains other important status and regulatory disclosure. Please read this document carefully and if you do not understand any point please ask for further explanation.